Following final month’s reveal of Microsoft 365 Copilot, a prompt-powered artificially clever (AI) productiveness software powered by OpenAI’s ChatGPT know-how, Microsoft has introduced that it’ll even be including the tech to its Viva buyer expertise software.
In a blog post (opens in new tab), Microsoft means that the addition of AI to Viva will “prioritize both productivity and employee engagement”. Copilot will likely be coming to all facets of Microsoft Viva, from Targets, to Have interaction, Subjects and Solutions.
The tech large additionally unveiled Viva Glint, an worker suggestions platform, which may even see Copilot integration. AI, it recommended, will enable corporations to sift successfully by means of worker feedback and establish key areas for enchancment just by utilizing “natural language”.
Copilot and worker engagement
It’s clear that Copilot’s predominant attraction is to save lots of staff time by finishing menial duties with ease.
In the identical means as different Microsoft 365 apps with Copilot integration, Viva will have the ability to produce draft content material, similar to suggestions for enterprise targets and figuring out obstacles, based mostly on human prompts or prior paperwork.
However Microsoft additionally believes that staff will profit from “upleveled communication”, primarily, feeling linked to their bosses. In its latest Work Trend Index (opens in new tab), revealed in April 2023, it claimed to have discovered a correlation between worker engagement and an organization’s monetary efficiency.
To this finish, Copilot in Viva Have interaction will enable employers to have posts and responses written for them, and let GPT-4 resolve how you can personalize messages with reference to tone, size, and sentiment.
“In today’s fast-paced business world, employee productivity is seen as key to driving performance—and that’s certainly true. But it’s important to remember that productivity alone cannot lead to sustained success,” Kirk Koenigsbauer, Company Vice President for Microsoft 365 mentioned within the firm weblog.
“With Copilot, Microsoft Viva takes advantage of next-generation AI to accelerate this new performance equation, where engagement and productivity lead to better business outcomes and success.”
Now, if I cared a jot about feeling “connected to” and impressed by my bosses, I’d in all probability be a bit skeptical to study that their heartfelt, heat publish about this quarter’s outcomes (or no matter) have been truly AI-generated. It’d present {that a} company surroundings constructed on positivity was utterly artificial. However what do I do know?
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