Division of Telecommunications (DoT) introduced a brand new rule necessitating telecom corporations to stop SMS facility (each incoming and outgoing) throughout the SIM alternate or up-gradation course of. As per this rule, the SMS companies will probably be stopped for twenty-four hours after the activation of the brand new SIM playing cards.
What is going to change now?
Now, after getting a request to alter SIM card or quantity, the telecom corporations will probably be mandated to ship an alert of the request to the shopper. Then the SIM card holder, via an IVRS name, is required to substantiate that they utilized for the actual service.
Instruction for telecom operators
With this transformation in process, the brand new authentication course of will safeguard that the request was made by the authorised SIM card person and isn’t a fraud demand. It’s to be famous that DoT has instructed telecom operators to promptly cease the method if the SIM card person turns down the cardboard improve request at any stage.
The central division has given the telecom corporations – Jio, Vodafone-Concept, Airtel – 15 days time to implement this rule.
Why has DoT modified the process?
In response to the federal government physique, these newest tips for telecom operators have been chalked out in an effort to curb the chance of SIM swap frauds and cybercrimes related to it.